Method · 16 of 18
Every number on this console, defined
Written to be read by somebody who will be asked to defend it to an analyst on a results call. If a figure cannot be explained in a sentence, it should not be on the screen.
Measured
11
Counted from a system of record. Reproducible without this console.
Modelled
8
Derived through a stated, fixed, published rule from measured inputs.
Assumed
1
An input we do not have and have chosen a value for. See the ledger.
Metric definitions
Searchable glossary — every figure on the console, defined
| What it counts | |||
|---|---|---|---|
| 100 basis points | One per cent of operational desks. At 133,600 desks that is 1,336 desks. | Measured | |
| Competitive pressure | Times a competing operator was named in a conversation, weighted by the share of those conversations not won. | Modelled | |
| Contact role verification | Whether the person on the call appears on a public filing as a director, designated partner or authorised signatory. | Measured | |
| Enquiry | One inbound expression of interest, from any channel, de-duplicated on contact and company within 30 days. | Measured | |
| Entity resolution | The company named on the call matched to a CIN or LLPIN on the statutory register, with the match confidence recorded. | Measured | |
| Expansion score | A 0 to 100 composite of headcount signal, stated desk need and same-building capacity. | Modelled | |
| Forward occupancy | Modelled occupancy at 30 and 90 days, decomposed into five components. | Modelled | |
| Growth centre | A centre open 24 months or less. Reported separately from mature centres everywhere on this console. | Measured | |
| Live requirement | A stated desk count, a stated micro-market and a stated move-in window, all three captured in the same conversation. | Measured | |
| Portfolio occupancy | Occupied desks divided by operational desks, across all centres including those opened this quarter. | Measured | |
| Reached | A two-way conversation took place. Not a dial, not a ring-out, not a voicemail, not a delivered message. | Measured | |
| Renewal gap | Accounts carrying a healthy rating on file whose stated intent on the call was contraction or exit. | Modelled |
Collection
- Inventory and CRM. Read directly. Read-only until you switch writing on.
- Conversations. Every call and message recorded, transcribed and scored. Retained per your policy, not ours.
- Channel feeds. Site, app, portals, broker submissions, walk-ins, the enquiry line.
- Trigger sources. Public filings and announcements, licensed property data. Never scraped personal data.
Processing
- Extraction. Requirement fields pulled from the transcript, then written as structured data, never as free text.
- Clustering. Topics formed from what members actually said, not matched against a fixed keyword list.
- Scoring. Per conversation, in the language it happened in. Marathi and Hindi scored natively, alongside English.
- Thresholds. Nothing reported below 30 conversations for a centre in a window. The sample cannot carry the claim.
Known limits of this build
- 16 of 31 Pune centres loaded
- Micro-market map is schematic, not geographic
- Realisation per desk is assumed, not disclosed
- Voice-verified intent is not yet back-tested against outcomes
- Confidence band on the 90 day forecast is itself an estimate
Standing statement
Read-only on day one
Read-only on day one. Nothing is written back to your systems until you switch it on.
The layer proves itself against live data before it changes anything. This is on the console rather than in a contract because a contract does not travel into a meeting, and because a commitment written into the interface is harder to quietly relax than one written into a slide.